No data for 24 hours

This topic has 3 replies, 4 voices, and was last updated 2021-12-08 at 6:03 PM by Anthony Aufdenkampe.

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- 2021-12-08 at 12:49 PM #16139
  Matt Barney
  Participant
  I’m wondering if anything is known about the widespread (but not universal) pattern of sites without data since about Dec. 7, 2021, 12:55 p.m. (UTC-05:00)?
  Note the pale-green pins on the map (‘Data within last 72 hours’). This is affecting the majority of our sites, and many others, as shown in the screenshot attached.
  
  This is a bit of a cross-post from my post on the MMW forum. Since then, I’ve realized that it’s not necessarily a MMW problem. Maybe somewhere else in the network stack?
  Attachments:
  MMW-1.png
- 2021-12-08 at 1:13 PM #16143
  Jim Moore
  Participant
  I observed the same issue on one of my sensor stations with last data on Dec 7 at 12:55. I have 4G modems and was working fine till then. I am located in elverson Pa. I thought it was a modem failure which Shannon has had a bunch of. Maybe the Amazon cloud server problem.
- 2021-12-08 at 1:27 PM #16145
  Heather Brooks
  Keymaster
  Hi @mbarney and @w3asa, LimnoTech’s team is working hard on a fix. Please see my reply on Matt’s other post for a bit more detail.
- 2021-12-08 at 6:03 PM #16151
  Anthony Aufdenkampe
  Participant
  Hi All,
  
  This is all related to a temporary data routing issue when we switched from LimnoTech servers to Amazon Web Services (AWS) servers yesterday with our MonitorMW v0.12 release. The data are not lost but rather still getting routed to our old servers because the Domain Name System (DNS) update that points our URLs to our new IP addresses is taking a long time to propagate down to the local networks and devices. We expect this to sort itself out in a couple of days. Then we’ll sync over the lost data.
  
  See this post for more details: https://www.envirodiy.org/topic/status-update-on-mmw/#post-16150
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