Welcome to EnviroDIY, a community for do-it-yourself environmental science and monitoring. EnviroDIY is part of The following policies apply to all items purchased from the EnviroDIY shop.
International Orders
The EnviroDIY shop does not ship internationally.
Shipping
The EnviroDIY shop ships your order by US Postal Service Priority Mail. Shipping cost is included in the listed product price.
Payment
The EnviroDIY shop accepts credit cards, debit cards, ACH payments, and e-wallet options via Stripe.
Backorders
If an item is listed as unavailable, the EnviroDIY shop does not accept backorders. Please check back soon for availability.
Warranty
Stroud Water Research Center warrants products sold to be free of manufacturing defects for 30 days from the postmark shipping date. If your product doesn’t work as expected and you need help troubleshooting, please consider posting questions to the EnviroDIY forums.
If you are confident in the programming and assembly you’ve done but believe the hardware is defective, please contact shicks@stroudcenter.org to request a Return Authorization Number (RAN). Products should be returned in their original box, with the RAN clearly written on it. The customer is responsible for the return shipping cost.
Following receipt and evaluation, Stroud Water Research Center will either send a replacement product if the original was deemed defective or return the original if it was not defective.
Returns
- The EnviroDIY shop will accept returns of unused or defective products (see the Warranty section for details) within 30 days of the postmark date of shipment.
- Returns must be authorized and shipped with a Return Authorization Number on the outside of the box; contact shicks@stroudcenter.org to request an RAN.
- Returns must be sent in their original shipping box.
- A $30 restocking fee will be applied to the customer’s original payment method.
- Customer is responsible for return shipping to Stroud Water Research Center, ATTN: EnviroDIY, 970 Spencer Road, Avondale, PA 19311.
