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Add Sensor button not working on MonitorMyWatershed

Home › Forums › Mayfly Data Logger › Add Sensor button not working on MonitorMyWatershed

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    • 2020-06-12 at 11:01 AM #14195
      Matt Barney
      Participant

        The “Add New Sensor” button does not respond, as of 08:55 MDT.

        Is this something you can help with, @aufdenkampe?

        Thanks!

        Matt

        Attachments:

        1. Untitled-2.png

      • 2020-06-12 at 4:20 PM #14197
        Robert S
        Participant

          Have you tried again since you posted this?

          I just tried and it worked for me.

           

          Robert

          Attachments:

          1. new-sensor.jpg

        • 2020-06-12 at 5:37 PM #14199
          Matt Barney
          Participant
            Hi Robert,

            Hmm looks like it is browser-related. I tried again just now and still didn’t work, but it does work in an Incognito window, so not sure what’s up. My colleague reported that i

          • 2020-06-12 at 5:45 PM #14200
            Robert S
            Participant

              For what it is worth. I was using Chrome.

            • 2020-06-12 at 5:48 PM #14201
              Matt Barney
              Participant

                Me too. The problem seemed to be specific to the one browser tab; when I opened a second (non-incognito) tab, it worked. Never had that happen before with MMW.

                Thanks again,
                Matt

              • 2020-06-12 at 8:07 PM #14202
                Robert S
                Participant
                  Well, I thought I would look deeper, but it’s pretty much Greek to me. The console has a lot that I won’t even pretend to understand, but the only differences I notice are in the attachmen
                  Attachments:

                  1. standard.jpg

                  2. incognito.jpg

                • 2020-06-15 at 2:01 PM #14207
                  neilh20
                  Participant
                    I had some of the same ~ then for new sensors on a specific site, I found  by changing the name and removing the ‘-‘ in the name, the new sensor + started working for me.

                    Last week I add

                  • 2021-02-01 at 2:04 AM #15093
                    James_NZ
                    Participant

                      Just adding to this thread.  I have had this twice.  Tonight I couldn’t find a solution despite trying different browsers and incognito mode.

                      I agree, it is a bit of a show stopper.

                      James

                    • 2021-02-01 at 9:10 AM #15095
                      Heather Brooks
                      Keymaster
                        @James_NZ, thanks for reporting this. We thought this was fixed in October; I have reopened

                      • 2021-02-01 at 5:26 PM #15100
                        James_NZ
                        Participant
                          @heather just FYI. I have attempted to do this on my work computer with the same result.

                          Is there somewhere I should log MMW problems? We often struggle with the timeseries viewer – it take

                        • 2021-02-01 at 5:34 PM #15101
                          Matt Barney
                          Participant
                            I was curious whether opening Developer Tools (in Chrome) would show any insight to this problem. To my surprise, the Add Sensor button worked while I had DT open! One time I had to r
                          • 2021-02-01 at 5:36 PM #15102
                            James_NZ
                            Participant

                              Haha, that worked! Thanks @mbarney.

                            • 2021-02-01 at 5:37 PM #15103
                              Heather Brooks
                              Keymaster
                                James, it would be a good idea to search the issues on Monit
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