Add Sensor button not working on MonitorMyWatershed

This topic has 12 replies, 5 voices, and was last updated 2021-02-01 at 5:37 PM by Heather Brooks.

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- 2020-06-12 at 11:01 AM #14195
  Matt Barney
  Participant
  The “Add New Sensor” button does not respond, as of 08:55 MDT.
  
  Is this something you can help with, @aufdenkampe?
  
  Thanks!
  
  Matt
  Attachments:
  Untitled-2.png
- 2020-06-12 at 4:20 PM #14197
  Robert S
  Participant
  Have you tried again since you posted this?
  
  I just tried and it worked for me.
  
  Robert
  Attachments:
  new-sensor.jpg
- 2020-06-12 at 5:37 PM #14199
  
  Matt Barney
  Participant
  
  Hi Robert,
  
  Hmm looks like it is browser-related. I tried again just now and still didn’t work, but it does work in an Incognito window, so not sure what’s up. My colleague reported that it wasn’t working for him this morning, so I checked and it didn’t work for me at that time either.
  
  Thanks for your reply,
  
  Matt
- 2020-06-12 at 5:45 PM #14200
  
  Robert S
  Participant
  
  For what it is worth. I was using Chrome.
- 2020-06-12 at 5:48 PM #14201
  
  Matt Barney
  Participant
  
  Me too. The problem seemed to be specific to the one browser tab; when I opened a second (non-incognito) tab, it worked. Never had that happen before with MMW.
  
  Thanks again,
  Matt
- 2020-06-12 at 8:07 PM #14202
  Robert S
  Participant
  Well, I thought I would look deeper, but it’s pretty much Greek to me. The console has a lot that I won’t even pretend to understand, but the only differences I notice are in the attachments provided.
  
  Definitely works with an incognito tab but not a standard tab (in Chrome – Firefox works fine for me).
  Attachments:
  standard.jpg
  incognito.jpg
- 2020-06-15 at 2:01 PM #14207
  
  neilh20
  Participant
  
  I had some of the same ~ then for new sensors on a specific site, I found by changing the name and removing the ‘-‘ in the name, the new sensor + started working for me.
  
  Last week I added a new site, had a few problems, changed revisited the site/name slightly, and the I was able to add the sensors.
  
  https://monitormywatershed.org/sites/tu_rc_test04/
  
  I did raise an issue when I first encountered it… it is a critical show stopper bug when it happens.
  
  https://github.com/ODM2/ODM2DataSharingPortal/issues/478
- 2021-02-01 at 2:04 AM #15093
  
  James_NZ
  Participant
  
  Just adding to this thread. I have had this twice. Tonight I couldn’t find a solution despite trying different browsers and incognito mode.
  
  I agree, it is a bit of a show stopper.
  
  James
- 2021-02-01 at 9:10 AM #15095
  
  Heather Brooks
  Keymaster
  
  @James_NZ, thanks for reporting this. We thought this was fixed in October; I have reopened the GitHub issue.
- 2021-02-01 at 5:26 PM #15100
  
  James_NZ
  Participant
  
  @heather just FYI. I have attempted to do this on my work computer with the same result.
  
  Is there somewhere I should log MMW problems? We often struggle with the timeseries viewer – it takes a long time to load. Is this a common problem? I thought perhaps it might be caused by our location (New Zealand).
- 2021-02-01 at 5:34 PM #15101
  
  Matt Barney
  Participant
  
  I was curious whether opening Developer Tools (in Chrome) would show any insight to this problem. To my surprise, the Add Sensor button worked while I had DT open! One time I had to refresh the page while DT was open in order to get the Add Sensor dialog to display. Might be a workaround until the problem gets fixed.
- 2021-02-01 at 5:36 PM #15102
  
  James_NZ
  Participant
  
  Haha, that worked! Thanks @mbarney.
- 2021-02-01 at 5:37 PM #15103
  
  Heather Brooks
  Keymaster
  
  James, it would be a good idea to search the issues on Monitor My Watershed’s GitHub to see if your problem has been previously reported. If it isn’t, and you are willing to create a new issue to make the development team aware, please do.
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