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I thought I had found the problem but, I was wrong. However, to be honest I don’t know if I have a Decagon CTD-10 or a Meter Group Hydros 21. My invoice calls out a “CTD-10Hydros 21”. The Quick Start Guide calls out a Decagon CTD-10 but I thought I ordered a Meter Group Hydros 21. I have no idea if this even makes a difference.