Hey Matt and Neil, we’ve had a bunch of server-side issues in the last few days, so I’m guessing that’s more the problem than anything on your device. Part of the issue was a 5.5 hour internet outage to our servers caused by a Comcast fiber-optic line issue on March 31 in the afternoon. But we’ve had other issues that we’re trying to track down.
If this happens to you again, please run a
tracert command from your computer and send us the results (maybe in an email to me). See https://en.wikipedia.org/wiki/Traceroute
I’m connecting this to the related issue on GitHub: https://github.com/ODM2/ODM2DataSharingPortal/issues/477